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Features and Benefits
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Hosted Exchange Frequently Asked Questions

FAQ's
 

1. What is the difference between Exchange and POP?
2. What is HostPilot?
3. What is MyMailboxManager?
4. How do I contact technical support?
5. How do I migrate my email to Missouri Data Systems?
6. Why choose Missouri Data Systems?
7. What are Exchange's benefits?
8. Do you support wireless devices?
9. How long will it take to set up my service?

1. What is the difference between Exchange and POP?
POP email systems provide basic email. Beyond that, most include limited collaboration and communication tools; some include none.
Exchange includes rich options not only for managing email, but also for managing calendars and contacts. All information can be securely and appropriately shared among users. For instance, users can schedule meetings, reserve conference rooms, create and post to public folders, and access corporate contact lists.
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2. What is HostPilot?
HostPilot is a state-of-the-art control panel for Exchange account administrators. Use it for 24x7 online access to your site/server configuration tools.
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3. What is MyMailboxManager?
MyMailboxManager is a Web-based management tool created for end users. It allows them to instantly change passwords, view fax logs, customize individual mailbox settings, and more.
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4. How do I contact technical support?
Open a chat session with us or call our toll-free number. You can also email support@missouridatasystems.com
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5. How can I migrate my email to Missouri Data Systems?
Outlook provides a good import tool to move calendars, contacts and tasks over to our Hosted Exchange solution
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6. Why choose Missouri Data Systems?
We are in tune with Small Business needs and we have partnered with the United States' number one provider of Exchange hosting. Our Tier 2 support services are backed by world-class 24x7 experts. Addtionally, you will receive personalized support from someone who will become familiar with your environment.
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7. What are Exchange's benefits?
Microsoft Exchange Server 2003 is the world's most popular business messaging platform. Benefits include

  • Advanced messaging delivered on-demand. Associate your email account to your company or Web site. Get the same "look" and communication tools available to large enterprises - minus the associated overhead.
  • Company address book and contact manager. Provide employees with secure, centralized access to key contact information.
  • Public folders/file sharing. Documents and email can be centrally posted and easily shared.
  • Company calendar for group scheduling. Employees can maintain their own calendars, as well as check availability of coworkers, conference rooms and other resources to efficiently schedule meetings.
  • Task management. Enable employees to assign tasks to one another, facilitating collaboration or project milestone tracking.
  • Outlook Web Access (OWA). Provide employees with secure access to email, calendar and contacts from any Web-enabled device.
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8. Do you support wireless devices?
Yes. We can synch your exchange organization with your Blackberry, Treo or Windows Mobile enabled smart phone. Additional fees may be required with your cellular plan.
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9. How long will it take to set up my service?
Setup is complete in a couple of hours. E-mail sales@missouridatasystems.com to learn how to get started.
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